Welcome to the online store of Industrias Artesanas Español Return to the index page
Terms and conditions

Refunds and exchanges

  • We will accept refunds or exchanges within 15 days of the date you receive your goods. You should send goods to be returned by registered post.
  • You must pay the postage costs for returning the items to our factory in Menorca.

Method of payment

  • Cash on delivery - only available for deliveries to mainland Spain and Balearic Islands. Supplement of 3€ to pay on delivery.
  • Credit card via the secure Paypal website - no supplement.
  • Bank transfer - 5% discount.
Web design & hosting by Sahara Red, Menorca (Spain) & London